7 Technology Trends Shaping The Gambling Industry

7 Technology Trends Shaping The Gambling Industry

Published on August 20th, 2020

Technology drives many industries as it changes and improves. The gambling industry is no exception. The casino industry has a history of embracing new technology to enhance gaming.

Kevin Cochran explains seven exciting trends in technology shaping the gambling industry. You can pick up these trends in some casino online reviews.

1. The Internet

The growing popularity of the internet has changed the landscape of gambling. More people are opting to gamble online due to the convenience and variation in games.

Recent global conditions have fuelled the online gambling industry’s popularity even more. People are either not allowed to go to physical casinos or don’t feel safe. As more people gain access to the internet, the online gambling industry will continue to grow.

2. Mobile Access

Mobile Device As Door Key

More people have access to mobile devices than to the internet, especially in emerging economies. The growth of mobile accessibility has affected the casino industry.

The development of mobile casinos and apps has become something people prefer to physical and online casinos.

The mobile gambling industry has grown exponentially over the last few years. Most of the top online casinos are developing apps or making their sites mobile-friendly, allowing their players to play on mobile devices.

As access to mobile devices grows, so will this branch of the casino industry.

3. Artificial Intelligence

The applications of robotics and AI are unlimited. In the gambling industry, AI can improve the online gaming experience. It can predict the players’ favourite games.

It can also enhance players’ satisfaction with online casinos. AI will have a significant impact on the future of the gambling industry, just like with most other sectors.

AI can completely personalize the player’s experience on an online or mobile casino. It can also make suggestions based on data gathered from the player.

The customized experience will allow for greater efficiency and, again, player satisfaction.

4. Customer Support

Chatbots have become a successful implementation for customer support in online gaming. Some casinos have started using interactive chatbots to assist players with general queries.

Bots can answer questions quickly and efficiently. They have the ability to answer most queries automatically.

Bots have access to more information than a human customer support agent has. Bots can also personalize player settings and update data without much effort on the player’s side.

5. Virtual Reality

7 Technology Trends Shaping The Gambling Industry

Virtual reality can completely reshape gambling technology with online casinos. VR can make gaming more real and fun; it can even improve classic casino games like poker and blackjack.

Casinos can apply VR can to RNG games and live dealer games, with 3D images, enhancing the player experience.

6. Cryptocurrencies

Traditional banks tend to frown on gambling and sometimes suspend accounts when you transfer funds to online casinos.

Other methods of payment can take time to reflect and are sensitive to attacks. On the other hand, cryptocurrency is an entirely safe payment method that reflects instantly in your online casino account.

Through blockchain technology, fraud is virtually impossible, and once you’ve made a transaction, no one can alter it.

More and more online casinos see the benefits of accepting cryptocurrency and allow the most popular types, such as Bitcoin and Ethereum.

7. Face Recognition Technology

Face recognition seemed like science fiction only a few years ago, but now it’s used every day. It allows for greater security in online gaming, since you can’t circumvent it. The online casino can incorporate it, or you can use it on your mobile device.


As technology keeps changing, there are many exciting things in the future of online gambling.

Soon, your online gambling experiences will be personalized entirely to your individual needs, and you can have your questions answered within seconds.

Virtual reality and developments in 3D graphics will also change your experience as you play at an online casino. Online gambling will become safer with blockchain technology and face recognition.

It’s also becoming more accessible through the growing popularity of online gambling and mobile devices.