Published on September 6th, 2023
Shopify is a leading e-commerce platform, renowned for its user-friendly interface and robust features.
Founded in 2006, it empowers entrepreneurs and businesses of all sizes to create and manage online stores effortlessly.
With a wide range of customizable templates, secure payment options, and seamless integration, Shopify simplifies the process of building and scaling successful online businesses.
Shopify Down, Not Loading Or Working
At 5:27 PM (IST), a Shopify user reported problems with Shopify on downdetector.com, including issues with loading, functionality, and login errors, such as a “500 error in Admin,” making it impossible to access the admin area. If you’re experiencing these problems, you’re not alone.
Wes Thompson, one of the affected individuals, has encountered a “500 error” issue according to reports.
@ShopifySupport so how’s your morning going? pic.twitter.com/rB3Gvqkm1t
— Wes Thompson (@38wes) September 6, 2023
The Shopify Support team responded to Wes Thompson, assuring him that their developers are currently prioritizing the investigation of the reported issue. Their message expressed gratitude for his report.
Hello – Our Devs are currently investigating this issue as a priority. Thank you for the report -Ivy
— Shopify Support (@ShopifySupport) September 6, 2023
Is shopify admin panel not working??
— Raj Kapadia (@RajKapadia9) September 6, 2023
Numerous other users on Twitter have also reported encountering various issues, such as the admin panel not functioning, login problems, inability to access their stores, and more.
@Shopify can’t access our stores, what’s up? pic.twitter.com/CP0b7WjPVq
— 🍄Mmagnet🦂🏖️ 🥩⚡🪽🪷🧘♂️ (@Mmagnet7) September 6, 2023
@ShopifySupport pic.twitter.com/BEmO3D3vr5
— WREKD Co. (@WREKDCo) September 6, 2023
Is the @Shopify admin page loading error occurring in your country? #Shopify #adminerror #techsupport pic.twitter.com/9O1MEnPbuT
— Khurram Ali (@khurram315) September 6, 2023
Shopify Support has acknowledged the issue and confirmed that the Shopify team is actively investigating the problem, which is impacting the ability to log in and access stores.
Hello! Our team is currently investigating an issue affecting the ability to login and access your store. You can keep an eye out for updates on this on our status page here – https://t.co/Kd5vyHnhz1. Thank you for your patience. -Lana
— Shopify Support (@ShopifySupport) September 6, 2023
Update: As of 6:17 PM( IST )on Sep 6, 2023, the admin loading issue for some stores has been resolved.
Feature Image Source: Shopify
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