September 3rd, 2019 | Updated on November 18th, 2020
Ecommerce fulfilment services have experienced a boom in recent times, thanks to the popularity of online shopping and a diverse range of services which are now available over the Internet.
If you have an ecommerce business and are geared towards a more organised service and, more importantly, the satisfaction of your customers, then you need to make sure that your ecommerce order fulfilment process is on par with the best.
One of the best things you can do for your business is to partner with an ecommerce fulfilment provider, and there are many reasons why businesses are increasingly relying on such a provider to fulfill their ecommerce needs.
But what can the service really do for you? Here’s what you can really expect from an ecommerce fulfilment service.
When it comes to an ecommerce fulfilment partner, one of the first things you can expect is integration. This means integrating your software with theirs, especially with your preferred shopping cart.
With this, your online orders can easily move directly from your online shop to the records of the ecommerce fulfilment provider so they can easily fulfill the order from their side – e.g., picking the product, packingthe product, preparing it for shipping, and delivering it to your customer. With proper integration, all your orders can be fulfilled promptly and efficiently.
Aside from integration, another service you can expect from an ecommerce fulfilment service is storage. Your partner should be able to store whatever stock you have in their warehouse facility with the use of the proper shelving and racking as well as the storage of pallets.
Your products should be organised by the provider by unit, and they are responsible for ensuring that your stock doesn’t get mixed up.
3. A Fast And Efficient Pick And Pack Service
Now that you have the proper storage and integration, you should expect your fulfilment partner to take care of whatever orders come in.
They should be responsible for the entire picking and packing procedure where they will pick any one of your products from storage and then make sure to pack it and package it for shipping.
Your fulfilment partner should have a proper warehouse management system and an efficient and skilled staff who can locate and pack the product with ease.
4. Management Of Inventory
A good ecommerce fulfilment service such as www.cannonpacking.co.uk should also have a proper inventory management system in place; this should be accessible to you so that you can also monitor as well as manage your stock from anywhere.
The system should also allow you to track the movement of stock and orders as well as make an accurate forecast of the stock you may need in the near future.
Some of the best ecommerce fulfilment providers out there will have a cloud-based system for managing inventory which is also based on real-time software, and this will give you the opportunity to access your product inventory at any time and from anywhere.
With this kind of system, you can also retain full and up-to-the-minute control of whatever orders are coming in.
5. Fast Delivery
Another necessary service provided by your ecommerce fulfilment partner would be fast and efficient delivery. After picking and packing, the provider will label the package with the address of your customer.
If you are able to offer same-day delivery through your ecommerce fulfilment partner, this should be a big boost to your sales as well, as a significant number of customers prefer this option in regard to delivery.