August 30th, 2023 | Updated on September 12th, 2023
On Tuesday evening, a substantial number of Instagram users encountered disruptions with the app. Downdetector noted over 800 problem reports shortly after 5 p.m. ET.
Users expressed frustration over malfunctioning sound in stories and reels, along with encountering messages displaying “audio unavailable” and “song not available.”
These problems emerged following an earlier wave of Instagram users experiencing difficulties accessing the app earlier in the day.
However, around 7 p.m., the volume of user reports began to decrease, indicating a potential resolution of the issue.
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Instagram Outage And Reported Problems
Downdetector’s latest heat map depicts user-reported problems’ concentration in the past 24 hours.
While occasional reports are typical throughout the day, the count has surged past 950 by 9 AM EST.
Downdetector clarifies, “An incident is reported when problem submissions significantly surpass the usual volume for that time of day.”
Is “Audio Unavailable” on Instagram reels for anyone else?! 😭#InstagramDown
— Brian MacDuff (@itstheBMAC) August 29, 2023
Users Encounter App Issues
A substantial 65% of users are currently facing difficulties with the app.
Around 28% of users are encountering problems with the website, while an additional 7% are grappling with feed-loading issues.
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Instagram Down Repoeted On X ( Twitter )
everyone running to twitter because instagram music is bugging#instagramdown pic.twitter.com/iU8rYxW1cW
— 𝗱𖤐𝗵𝗹𝗶𝗮 (@d6hlia) August 29, 2023
Soon as I started seeing ‘song not available’ pop up on IG constantly I just knew I had to run to twitter(X) #instagramdown pic.twitter.com/zMLLBe0eqG
— 𝒟𝒟♕ (@__damitajo__) August 29, 2023
Me watching everyone’s instagram story without any sound #instagramdown pic.twitter.com/5XmUgveT14
— journalist jawn (@dirtywhiteups) August 29, 2023
The music on all my reels suddenly disappeared just now. Only me or is Instagram down? #instagram #instagramdown
— Eirikfromthenorth (@lushhthings) August 29, 2023
Update 1 [12 September 2023 ]
As of September 12th at 08:47, there have been user reports indicating that the service is either experiencing downtime or is currently unavailable.
@instagram down 😔
— pandey vaibhav vk (@nightcrwaler007) September 12, 2023
My instagram has been down for a couple hrs 😭 like 6 max
My instagram has been down for a couple hrs 😭 like 6 max
— Mila 😛 (@cutelycrumbs) September 12, 2023
Instagram Down @instagram
— Advocate Vineet Chauhan (@adv_vineet_) September 12, 2023
Feature Image Source: Souvik Banerjee
