Published on April 25th, 2022
Every business requires some form of communication to operate — whether that’s internally among the team or externally with customers. These days, communication channels have multiplied and diversified to include email, live chat, and social media. But for many businesses, phone communication is still their bread and butter.
In the past, business phone systems were expensive and difficult to manage, making it harder for small businesses to meet their communication needs. But with a VoIP phone system, things are now different.
You’re Probably Already Using VoIP
VoIP phone systems have been around for a while. Even if you’re unsure what exactly it is, you’ve most likely used VoIP services before. Applications like Skype, WhatsApp, and FaceTime are all good examples you’ve likely used.
Historically, business telephone systems have been based on copper wire landlines. This technology has been in use for over 100 years and is still in use today. But with the development of high-speed internet, VoIP is starting to replace traditional business phone systems.
But what Is Voice Over Internet Protocol (VoIP)?
VoIP phone systems use the Internet to place and receive calls instead of using a landline. They’re so much more efficient than traditional telephony. The UK, for instance, will completely cease using its copper lines by 2025. And other countries such as Germany, France, the Netherlands, and Spain have all done this already or plan to do so in the near future.
With more insight on what VoIP is, let’s take a look at some of the advantages it offers small businesses.
6 Benefits Of VoIP For Small Businesses
1. VoIP Is Cost-effective
Small businesses often have to watch their pennies closely. It’s important to ensure you’re getting the most bang for your buck when it comes to business expenditure.
A VoIP phone system allows you to make calls using an existing broadband connection. VoIP calls are often cheaper than traditional calls too, even for international calls. This means if you need to make calls abroad, a VoIP phone system will help you avoid racking up a hefty phone bill.
2. VoIP Is Scalable
Scalability is an important consideration for any business, but it’s especially important for small businesses. As your business grows, it’s essential to have the ability to scale up your communication solutions to meet the needs of your growing team.
With a VoIP phone system, it’s easy to add new users and features as you need them. As such, you can rest assured that your communication solutions will always meet your business requirements as they grow and change over time.
3. VoIP Offers Flexibility
Don’t have a physical office? Operating remote-first?
A VoIP phone system is flexible enough to accommodate different business set ups. As long as you have a broadband connection, you can use a VoIP phone system. This means your workers can take business calls wherever they are.
4. VoIP Is Eco-friendly
Sustainability is becoming increasingly important to the general public and many businesses are looking for ways to reduce their environmental impact.
Fortunately, VoIP phone systems help businesses in this area. Since VoIP systems don’t use any physical hardware, there isn’t a need to manufacture and ship phones, which saves the world from the additional carbon footprint.
What’s more, VoIP systems use less power than traditional phone systems, further reducing your business’ potential impact on the environment.
5. VoIP Is The Future Of Business Communications
There’s a reason why so many countries have already switched or are in the process of switching to VoIP entirely. It’s the future of communications. Small businesses would be wise to start leveraging all the benefits that VoIP has to offer as soon as possible. It’ll also help you avoid the scramble to upgrade phone systems at the last minute in the near future.
6. VoIP Integrates With A Range Of Business Solutions
Another benefit of a VoIP phone system is that you can easily integrate it with your existing business software, such as your CRM. This helps to streamline business processes, making it easier for your team to maximize their productivity.
There you have it — six key ways your small business benefits from implementing a VoIP system. With the world quickly moving towards VoIP first, it’s in your best interests to upgrade your business communications accordingly.
Feature image source: pxhere