May 28th, 2019 | Updated on April 24th, 2023
Social media in the last few years has shown a vast progression. In fact, these days’ social media is a place not only for involving with your friends but also perfect for business, promotions and other purposes.
There are some Social networking software which has solely made the purpose of business interaction as their goal and they intend to provide you forums to deal with people.
Here is a compilation of the top 20 social networking software available. All these software’s give you the benefit of joining hands with like-minded people and exchange ideas and notes on how to get your work done.
If you have a team then you can use any of these software’s and ensure that the work moves on smoothly. The communication between your team happens perfectly and the output you get out of it is also top notch.
1. Zoho Connect
Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work done.
Review: FinancesOnline
Zoho Connect is an enterprise social networking software application that allows people to connect with their colleagues, share ideas, and disseminate information.
Users can also post messages, leave comments, share files, and conduct real-time discussions. Basically, Zoho Connect functions as a business’ private social network where they can collaborate and turn concepts into reality.
2. Idloom-wall
idloom-events provides all the features necessary for the seamless organization of an event: creation of a dedicated event website, guest registration management, payment processing, automatic invoicing, badge creation, monitoring, check-in, etc.
An “all in one” solution for businesses of all sizes, idloom-event was built with the largest client in mind to ensure that we have all the complex features you will ever need. No matter what type of Event you are planning, idloom-events will be able to handle it all.
Flexible, intuitive, and cutting edge, the idloom-events interface boosts productivity across a wide range of innovative features. Idloom-events is also 100% compatible with tablets and smartphones, allowing you to go behind the scenes of your Event, any where, any time.
Review: Capterra
Overall: Our members are using the tool more and more. Compared to last year the use has doubled thanks to new features, improvements Idloom is implementing.
Pros: The platform offers a lot of different features (chats, events, videos, albums,…) which are easy to use. They even implement a free video conferencing tool for their clients during Corona times.
Cons: The integration was not easy as we had a lot of files and groups to import but with the support of Idloom we managed.
3. Bitrix24
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on-premise.
Review: PCMag
Bitrix24 CRM offers a free 30-day trial of its paid Professional plan ($99 per month for unlimited users), and you will need all 30 days to explore all the functionality this service offers.
There’s also a free plan including support for 12 users, 5 GB of cloud storage, and access to core CRM, task management, and document management capabilities.
Communications tools, on the other hand, are completely free for unlimited users. All communication and collaboration tools within Bitrix24 CRM—activity stream, workgroups, instant message (IM) and group chats, email, telephony, mobile, employee directory, and the company structure directory—are available for free to unlimited users.
4. Tribe
TRIBE was founded by Aussie TV and Radio Host, Jules Lund, who fell in love with the power of social media after helping build the most engaged Facebook brand page in Australia.
It is perfect for software companies, marketplaces, e-commerce and retail, influencers, membership associations, incubators and accelerators, alumni groups, startups, and existing Forums.
Review: G2
What do you like best?
Tribe has established a customer-centric business model. They are always helpful and supporting the brands to get the best results out of the platform.
Database of influencers is quite extensive and the pricing model is transparent providing clarity to brands and influencers.
The business model is especially attractive for businesses that are just starting influencer marketing. You can be sure that there is an interest in your campaign before going through a payment schedule.
What do you dislike?
A more functional chat function would be helpful. Since all the communication goes through the posts, it is not possible to track the history.
Analytics of the results needs some improvement, better reporting, detailed metrics, etc.
A post calendar would be helpful to show the date of posts, mentions, etc. It becomes complicated once you are working with several influencers at the same time.
What problems are you solving with the product? What benefits have you realized?
It really helped us find the right influencers for our business. Our brand awareness and mentions increased significantly.
It has been a challenge for our business to reach out to influencers due to our specific target audience. Tribe database gave us the opportunity to expand our reach and finally find the right influencer we want to work with.
5. Justuno
Justuno is a suite of website conversion tools used to turn daily website traffic into email subscribers, sales, and social fans. Convert a higher percentage of your visitors using website pop-ups, sign-up bars, exit promos, and timely on-site messaging.
Intelligent lead captures, personalized website messaging, and audience analytics to convert more visitors into customers. Unleash the power of visitor intelligence data to surface deeper insights and deliver targeted messaging designed to turn visitors into customers.
Justuno’s core visitor intelligence technology utilizes predictive analytics to create actionable insights that help you make informed decisions to improve sales and the customer experience, all at once.
Review: Capterra
Pros: I installed Justuno about a year ago for its exit-intent popup feature, and the sales made from it dwarfed other lead gen sources.
It even performed better than some other popup plugins I’ve tried before, most likely because the customization allows you to make it integrate better with your site/branding. I can’t think of any ways this product could be improved.
Cons: Very hard to think of any cons. My only real complaint would be that I’m not a fan of their pricing strategy (based on pageviews).
Though it doesn’t affect me, it puts me off because that’s typically a pricing method of bad software companies use, with respectable software companies charging users based on features instead of an arbitrary way to guess how much they can get a company to pay.
For e-commerce the pricing is very affordable, but if you run a site focused on content with a high pageview/revenue ratio there might be a better option out there
6. Yammer
Microsoft acquired Yammer, a best-in-class Enterprise Social Network (ESN), in June 2012 to be included in their broader portfolio.
Yammer is available with Office 365, and together they form the core of Microsoft’s vision for Enterprise Social: to enable companies to work like a network.
By connecting individuals to a dynamic network of people and information, we help companies listen, adapt, and grow in new ways, enabling them to better understand their customers, respond faster together, and deliver innovative products and personalized experiences.
Review: Software Advice
Yammer is a cloud-based social network designed for interdepartmental collaboration and content sharing in businesses of all sizes.
It allows for both public and private group creation and can be used as a standalone product or integrated with Microsoft Office 365. With a mobile app for iOS and Android, Yammer facilitates easy collaboration and document review on-the-go.
7. Whova
Whova is a event management software platform that provides tools to help organizers plan and manage events.
The platform offers a range of features for event planning, including agenda management, attendee management, speaker management, and sponsor management.
Whova also includes a mobile app that attendees can use to access event information, network with other attendees, and engage with event content.
In addition to these core features, Whova also includes a number of other tools and integrations, such as event registration and ticketing, live polling and surveys, and virtual event capabilities. Whova is used by a variety of organizations to manage events, from small networking events to large-scale conferences and trade shows.
Review: Getapp.com
We’ve found this tool to be quite valuable for virtual networking purposes. In our role as exhibitor, we’ve been pleased with the attendance at our virtual booths and the quality of leads we’ve generated.
8. Vaave
Vaave is a one-stop solution to launch your own interactive alumni portal to manage your alumni relations seamlessly while keeping your alumni engaged & happy.
It has a deep understanding of the pain points of institutions and is built to be the one-stop solution to solve all of them. The enormous pool of best practices that it helps you with and the continuous support that it provides are an added advantage.
It has been helping multinational corporates and conglomerates across various industries like Telecommunications, infrastructure, technology, automotive in driving their corporate alumni programs and enhancing their employer branding with its strong expertise in alumni relations and product capabilities.
Review: Capterra
Overall: Though more freedom in design and the ability to change small features would be a great feature from Vaave (and we believe that Vaave is also working on this), don’t let that discourage you from reaching out to Vaave and trying out their software.
From the beginning you’ll be pleasantly welcomed and greeted by their customer service, and will only be even more amazed at how much you’re getting for your money.
We, as a relatively small international school, would recommend Vaave for any institution starting with an alumni platform and are only looking forward to see where our platform will grow.
Pros: Looking into which company and provider our school needed to take, it was clear from the beginning that we would be using Vaave.
In the beginning it was honestly for one simple reason: Their starting prices are simply unbelievable. And now, after having a whole platform set up, we can say that their services provide far more than what the price labels say.
It’s amazing how Vaave manages to excel in expected features (a database, a world map, groups and stable social media platforming), and yet pack so much more into it (a free app version, newsletter support).
On top of that, customer support is outstanding and very fast, you can expect your questions and requests to be answered in a mere matter of hours.
Cons: Our cons can be led back to the fact that our school is only using the “simplest” plan and can be seen as nitpicking.
Design and customizability is something that we wish we had more freedom in, as the options starting with the simplest plan can be restricting. Small features like being able to change the website’s icon, and customizing new members’ login information would also be very welcome.
9. NiceJob
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!
Review: Software Advice
NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales.
Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more.
NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review.
Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well.
10. Sprinklr
Connect 35+ modern channels in sprinklr: Facebook, Twitter, Linkedin, and Youtube etc. Unified platform improves efficiency of your team and ensures governance for your brand.
Engage with more customers by allowing your community managers to focus on conversation while using AI models to triage incoming messages.
Templatized and custom reporting dashboards are available for comprehensive analytics across campaigns, engagements, and demographics. Never miss a beat with unlimited drill-down capabilities and a growing list of visualization widgets.
Review: G2
What do you like best?
I think that our social media team is able to utilize Sprinklr in order to schedule social media posts months in advance. It’s also a great tool for engagement.
We can geo-target a market and pull mentions of our brand from social media user’s profiles and engage accordingly! I also love that it is so easy to see daily, weekly or monthly reports on how these scheduled posts or engaging comments preform.
What do you dislike?
Sometimes the targeting when trying to engage in a particular market can be slow to populate or pull from a market that is not desired. The Sprinklr Support team is capable and quick to assist with these issues.
What problems are you solving with the product? What benefits have you realized?
We’re able to save our team a lot of time using Sprinklr. The ability to schedule posts in advance saves so much time. We’re also able to track how the posts are preforming and how our messaging may need to change in the future based on those results.
11. Graduway
Graduway is a cloud-based alumni engagement and mentoring solution which provides customized, fully branded web platforms and mobile apps for iOS and Android.
Graduway exclusively hosts the Graduway Leaders Summit as a gathering of leaders with the focus on alumni relations and mentoring best practice.
Review: FinancesOnline
Graduway offers tailored solutions for different types of institutes, while most of the core features remain common, including ability to post updates, group page creation and ability to invite former classmates.
Administrators get all the control they need to verify new users, including approving them automatically or manually. Admins can also set restrictions on actions pending users can perform.
The dashboard provides all the important information at one place, including recent user activity, status of mentoring programs and other statistics.
Integration with PayPal allows organizations to sell event tickets and process alumni donations without the need of any additional services.
Customization features allow users to brand the web platform as well as mobile apps, which can also be integrated with CMSs, existing sites, databases and CRMs.
New user registration is carried out through LinkedIn or FB accounts, which ensures up-to-date records and access to important alumni information.
12. phpFox
You can quickly create a social networking site with lots of built-in social features such as Friends, Feeds, User Profiles, Facebook Login, and much more. phpFox provides a lot of social network features that encourage your users to come, stay, and engage with a lot of joy.
Review: Capterra
Overall: Wow too many too mention, everything from earning potential. Great ranking on search engines due to the content that can be stored within the program. My users rave about the software and Take the credit …. Well I wish I could take the credit. Great Job Peace of mind and reliablilty
Pros: It is such flexible and versitlie software program that it actually grows with your business needs. Its not just an of the shelf solution is feels like it grows and adapts to your needs.
With the addition of 3rd Party addons you can get this software tailored to your needs. PHPFox is so robust, its excellent a real heavy weight that just doesnt fall down.
I have no hesitation in recommending PHPFox , when I started I knew nothing about this sort of solution and they have helped even through what I am sure where some pretty daft questions and support me even today. Customer satisfaction is over loked by software companies but PHPFOX have it in bold. Great customer service.
Cons: I really dislike the fact I did’nt write it……. There is nothing to dislike, yes with any software program there may be a small learning curve but thats like buying a new car. not a problem just goes with the territory.
13. MangoApps
MangoApps makes it easy for organizations to create a central location employees go to for fast and seamless access to all the tools they need to share, communicate, collaborate, find & learn.
Gone are the days of complex, non-collaborative, expensive, siloed tools. By focusing on employee’s experience holistically, MangoApps replaces siloed applications your organization uses and helps you move to a modern digital hub for all employees.
Review: TrustRadius
14. Whaller
Create a sphere, invite your contacts and start a conversation in minutes. Whaller spheres are secure discussion spaces, completely separate from one another.
It helps you share all types of messages in the spheres: formatted text, links, videos, documents, surveys, tasks, gifts.With this, you can set the visibility of your messages in your spheres: chat with all members or privately in the same place!
Sort and categorize your messages using tags and categories. Whaller integrates the whereby.com tool into each sphere which has a dedicated videoconference room.
This application is based on WebRTC technology, which allows browsers to communicate directly with each other without an intermediary server.
Review: Capterra
Overall: Having the chance of getting social network services with the knowing that your private data is not being used for publicity is a pretty great feat nowadays, even though the mobile version is not as good as the internet one, it does not interfere with the excellent proposal that Whaller offers. To me, this is a win-win situation.
Pros: I created a profile and started using Whaller as an alternative to facebook, considering all the privacy and business-related issues concerning facebook.
This app is excellent because it offers the chance with people from work and other places, knowing that your data and private information will not be used for publicity or some other forms of business with its clients.
Security and privacy of all my personal data is a very relevant aspect for me within the use of a social network, so congratulations for that, The online interface is easy to use and highly intuitive, I wish it would be the same for the ios and android versions, respectively.
However, those are issues I know they will be addressed in the future, as this app gets the recognition and popularity it truly deserves. This is basically the social network for the future.
Cons: As I mentioned before, the ios and android versions of this app are not as slick and well presented as the internet version, but for now, this is not a very alarming issue, since I am more than confident that this issue will be fixed in the next couple of months, as I have seen how much the company cares about the feedback its customers continuously give.
15. Hivebrite
A powerful online community platform, Hivebrite provides top organisations with all the tools they need to build, manage, and engage their community.
Bring powerful networking tools and targeted opportunities to your members. Hivebrite offers a large set of engagement features users can access anytime, anywhere.
Review: Capterra
Pros: I especially like the event user tap. Via Hivebrite, you can invite your members easily to an event and the platform ensures a smooth processing of payments.
Furthermore, Hivebrite provides a platform, which completely undertakes the task of data management. If there is missing data of your members, you can easily start a campaign to collect the data you need.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
Especially the live feed and the weekly digest, which summarizes news, forum discussions or job opportunities, has become a must read for every community member.
Cons: Some features are not customizable, but the Hivebrite team is doing the best to fulfill the special requirements of an alumni association and takes every suggestion into consideration.
Overall: It is was nice to work with such an experienced partner in community management, that not only offers good value for money but also offers good advice in building a professional community platform.
16. Hearsay Social
Hearsay Social makes it easy for them to nurture clients with personalized content, then connect one-on-one at moments that matter. The simple, mobile-first approach turns social media into an effective sales tool for even the most seasoned advisors.
Social is an established sales channel for advisors — and it amplifies your corporate marketing campaigns. With Hearsay Social, you can easily track leads sent from advisors to your corporate websites, expand client contacts by syncing leads with your CRM, and much more.
Review: Software Advice
Hearsay Social is a cloud-based social customer relationship management (CRM) solution that caters to financial services businesses and helps them to manage their interactions with existing and prospective customers.
Hearsay Social’s ‘Predictive Social’ module allows users to engage with their target audiences and manage their social presence from a central dashboard.
The solution sifts out social signals and provides recommendations by deploying natural language processing (NLP) technology. Hearsay Social’s analytics feature tracks customer engagement with respect to specific social media campaigns.
17. VeryConnect
A flexible white-label social networking software that helps you create, engage and grow your online community.
Share posts, tag people, send private and group messages and share files. Alter the features to suit your needs as your community grows. Request a demo from our helpful UK team today.
Review: Software Advice
Before we started using VeryConnect’s software it was hard for us to keep track of our large community of scholars and alumni.
VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change.
The fact that we can always see where alumni live and work make reporting easy too. The software also contains a community area for scholars and alumni, where they can connect and share experiences.
Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory – testament to how easy they found it to use the software.
Scholars also like that they can login through and link with their LinkedIn account. Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.
18. Crowdstack
Crowdstack is an extension of your primary site. An online community that you can set up in minutes. Point to it from your main site. Watch loyalty increase and audience impact grow.
The best way to grow your crowd is to keep them fully engaged. Crowdstack provides a safe space for your audience to interact with each other and you.
Review: G2
What do you like best?
We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
What do you dislike?
Their pricing model is way to rigid. The Foundation plan for $399/mo offered nearly everything we were looking for.
The only problem was that they use a lot of strange terms on their pages…fortunately, they offer a “custom wording” feature that allows you to change some of those words.
Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo.
We didn’t require any of the other features included with the Complete plan and couldn’t justify $600/mo more for that plan just for the custom wording feature.
We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible.
Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don’t want to work with them.
Imagine months down the road when you have thousands of users and find out you need something from Crowdstack…how inflexible do you think they’re going to be then?
My recommendation is to find a more flexible community building solution, like Tribe or others out there on G2.
What problems are you solving with the product? What benefits have you realized?
We are building an online community for our users. Because of Crowdstack’s inflexibility, we were not able to realize any benefits with their offering.
19. ONEsite
ONEsite provides a complete interactive media platform that delivers online competitive advantage for our clients.
The ONEsite platform is built for leading media and entertainment companies to deliver engagement and drive digital revenue through industry leading social networks.
Review: FinancesOnline
The primary feature of ONEsite is its utilization of advanced tools that help users create websites whose members and users are able to participate in interactive activities and discussions.
One set of tools that it is using is its full suite of APIs or Application Programme Interfaces. These APIs help users automatically obtain information from their members and manage the activities and content on their websites.
As an example, if users want to obtain information from a particular thread within a forum, they will be able to do that using ONEsite’s API for forum.
In case they want to see a list of all the blogs created by a certain member, they will use the API for blogs and articles.
Thus, users will be able to use an API depending on the type of content they are managing; whether it is a comment, an event, a message broadcasted to a group or the profile details of a member.
20. Ning for Businesses
NING is a platform allowing you to build online presence from the ground up. It has helped thousands of users across the globe to create their own social networks and stay connected with the world.
NING has come a long way to offer clients a comprehensive SaaS platform with a wide range of useful features and customization tools.
Incepted in 2004 in California, USA, NING has been involved in online community building for over a decade which makes it a go-to expert in the industry.
Review: Capterra
Overall: I suggested Ning software for building alumni community of my college.
Pros: I saw their new design – it`s cool. It`s a good sign that the company is moving ahead. And I wouldn`t risk to change a tested since 2013 Ning to a new product. Especially now, when Ning adds new features.
Cons: It has been quiet for a long long time. Previous management didn’t put any efforts to contact with creators. Let’s see what will happen after their big changes.
