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October 2nd, 2021   |   Updated on June 30th, 2022

High-quality communication is the key to the correct operation and growth of your business process.

Digital telephony services from are fixed telephony communication provided over an IP network. The principle of operation lies in transforming a voice into compressed data packets.

They are received by the addressee via the Internet using the SIP provider’s network. After that, this data is decoded into speech.

Modern Telephony Services

Today telephony is integrated telecommunication solutions based on VoIP technologies, various SIP devices, virtual and SMS numbers, and much more.

VoIP telephony embodies requirements that would be difficult and expensive to implement with public analog telephone networks.

  • Digital telephony from HotTelecom makes it possible to:
  • Communicate with partners or clients who live on the other side of the planet;
  • Have a convenient and economical way to contact relatives or friends who live abroad;
  • Make long-distance and international calls.

You can make calls using special equipment and through conventional means of communication: landline or mobile phone, tablet, or computer.

VoIP Telephony and Business Process

IP telephony is widely used in corporate communication systems as data transmission is based on the IP protocol.

It significantly simplifies and speeds up the process of integrating telephone systems with other services. Thus, it is possible to connect telephone communication with the company’s CRM system without any problems.

This approach will significantly upgrade the process of processing incoming calls and increase the efficiency of outgoing calls.

Another advantage of VoIP services from HotTelecom will become a big bonus for companies moving to a new office.

This type of telephony does not require the arrangement of separate telephone cable systems to connect telephone devices.

The connection is provided via the same cable as the employees’ personal computers. This not only simplifies the installation and maintenance of the local network but also reduces the cost of its organization.