September 5th, 2019 | Updated on June 29th, 2022
With the evolution of time and technology, newer and more creative ways of doing businesses are also rising at their fullest potential. If you had told someone a decade ago that you can create an empire and earn millions while working from home, people would have called you crazy. However, thanks to the internet and social media, that is a reality now!
The way we promote and sell services and products have come a long way past a couple of decades. However, the intention behind these activities is still the same, which is to get more profits at an affordable price.
For that purpose, one of the fundamental elements is to know your consumers. And to know them, you have to continually stay in touch and have a deeper understanding of their behavior to determine what are their expectations.
Consumer success or after-sales services are one of the essential departments of any organization to retain consumer and thrive in this competitive environment. To do this effectively, you need talented people who always stay in touch and talk with your customers or potential buyers.
Then, these people must be efficient enough to comprehend what users need and co-ordinate with other departments to provide reliable and customized solutions.
As a company, this requires a lot of energy and investment to streamline the whole process. Moreover, in this digital world, when you don’t see your buyers, the procedure becomes even more essential to get better ROI.
So, that is when chatbots come into the picture where you can streamline your digital communications and consumer success growth if used wisely. Let’s have a brief about what a Chatbot is all about.
1. What Is Chatbot?
A chatbot is a computer program that communicates with the real human being and provides solutions and answers to their questions. To builder great chatbot, technologies like machine learning and artificial intelligence can get used. Since our lifestyles and preferences are becoming mobile-centric with each passing day, you can also get a mobile application that takes its basis on chatbots. Read on to know more, which are productive and viral mobile applications that get based on chatbots.
Replika is a mobile application that deals with improving mental well being of humans my talking to them through a chatbot. Available on Google Play Store with more 90,000 reviews and 4.5/5 rating and App Store with 12,000 reviews and 4.6/5 rating, Replika is a successful chatbot application.
Replika provides you a chatbot to talk to someone and share your feelings in uninterrupted and a non-judgemental environment. It is helping a lot of people who are going through mental stress or depression.
With every conversation, the goal of this application is to help the users cope with their real-life problems. Help them develop positive thinking, manage stress, and build confidence in themselves.
In this fast-paced life, most of us have a work-life that is driven by deadlines and targets that we have to meet within a specified period.
In the whole structure, it is crucial yet hard to maintain efficiency and manage time to balance and complete all the tasks and achieve all the goals without any stress. Company owners, founders, and senior management have to attend corporate meetings, conferences, meetups.
You can go ahead with full-time assistance or manage your meeting schedules on your own by using any local reminding and scheduling applications. However, we have got a chatbot application that can streamline all your routine meetings automatically and directly remind you to be on time.
Yes, we have a chatbot app for iPhone users called X.ai. This chatbot will require access to your inbox. Then, it will monitor your emails and keep track of all the meeting invitation that you get through emails.
It will automatically retrieve meeting details like venue, time, objective, etc. for you without any interference from your end. Then, it will notify you to attend the meetings and provide all the necessary details that you need to know.
This is a paid app, and you have to pay $8/month to access all the features of this application. So, if you are someone who manages the busy schedule, this application is worth every penny.
4. Andy Chatbot
In this world of globalization, you need to know foreign languages to communicate with others and build your career effectively. As a foreign language, English gets spoken by more than 700 million people. So, if you know how to communicate through English, you have a high chance of surviving in most of the countries and get a decent job.
However, learning English and keep improving the skill of speaking demand time and effort from the learner. If you are associated as an employee or a busy student, then it would be hard for you to take out some time during the day and learn grammar skills from a textbook.
Thanks to apps like AndyChatbot, you can learn English and improve your knowledge of the language by talking with the chatbot of this application. You need to start chatting, and the bot will help you learn the language.
This chatbot will help you build confidence to speak in English in your daily conversation. And, the name of the chatbot would help in sharpening your grammatical skills. It will also provide a new word every day to improve vocabulary. This chatbot is available for Android and iOS users who want to improve their English language skills?
This chatbot application has over 99000 reviews and an almost 5-star rating in the Google Play Store.
5. Hello Hipmunk
Making travel plans and booking hotels and flights can be cumbersome and frustrating if you don’t plan it well.
Hipmunk allows you to plan your travel and book airlines and hotels for memorable vacations. You have to open your Skype, Facebook Messenger or Slack to talk with this bot. It will ask you what your destination or your favorite airport and display airlines with their details. It will also provide the cheapest fares so that you can enjoy the luxurious time while saving your money.
Similarly, you can also book hotels to confirm your stay while you visit a particular destination. If you want to build such apps for your business, then you need to know How much does it cost to make an app? It will help you in the long run.
You can also set up alerts so that the bot will notify you whenever the deal that you are looking for is available for airlines or hotel bookings. Hello, Hipmunk can seriously save a lot of time since you don’t have to go to a travel agent or any website to check for hotels and flights. Furthermore, you also don’t have to look for discounts and offers as everything will be provided to you by this bot.
Vyasa can be your 4:00 a.m. friend that always listens and responds to your messages when you are feeling off or not in the mood. This chatbot responds to the feelings and emotions that you share during the conversation.
It uses machine learning and artificial intelligence technologies to understand human emotions and concepts to provide human-like responses. This chatbot also helps users achieve their life goals by encouraging and motivating them to work towards their aim of life.
This chatbot is developed by psychologists and life coaches to help people have transparent communication with the computer program and attain peace and relieve stress. So far, the messaging chatbot application has made 18 million conversations and helped 1.2 million users across 30 different countries.
Lark is one of the most renowned chatbot applications that genuinely impact users’ lives by providing disease management and weight loss suggestions and feedbacks. Once you download the app, which is available for both Android and iPhones, the app will start analyzing your routine. Then, it will provide you suggestions to improve your overall health.
It can help you build a solid diet plan that can reduce your weight and help you attain a healthy body. Furthermore, it can also show a record the number of hours you slept during the night to provide you accurate suggestions.
It can also tell you the number of minutes performed a particular activity compared and show the comparison with the previous day. It also gives graphical comparisons to make the data more comprehensive.
The application also provides weekly and monthly reporting to help you understand your habits and routine better. It also enables you to take the necessary steps to prevent any major diseases.
Do let us know what do you think about this chatbot technology and how it has impacted the way users communicate with technology.
Certainly, chatbots can cover real-time problems and provide valuable solutions to users if appropriately built.
Furthermore, as technology evolves, the chatbot will grow as a reliable tool for businesses and brands to help users. If you are already using chatbots for your business or have used one while surfing the web, please share your experience in the comments to help other readers.
Author Bio :
Harikrishna Kundariya, a marketer, developer, IoT, ChatBot & Blockchain savvy, designer, co-founder, Director of eSparkBiz Technologies, a Mobile App Development Company. His 8+ experience enables him to provide digital solutions to new start-ups based on IoT and ChatBot.